Shipping Policy

Angry Monkey
Last updated: 09/02/2026

1. Shipping Locations

We currently ship orders within Australia.
If international shipping becomes available, this policy will be updated accordingly.

2. Order Processing Time

Orders are typically processed within [1–3] business days after payment is received, excluding weekends and public holidays.

During peak periods, promotions, or unforeseen circumstances, processing times may be extended.

3. Shipping Methods and Delivery Times

We use reputable carriers to deliver your order. Estimated delivery times are:

  • Standard Shipping: [3–7] business days
  • Express Shipping: [1–3] business days (if offered)

Delivery timeframes are estimates only and may vary depending on your location and carrier performance.

4. Shipping Costs

Shipping costs are calculated at checkout and are displayed before payment is completed.

Any free shipping offers, where applicable, will be clearly stated on the website.

5. Tracking

Where available, tracking details will be provided once your order has been dispatched.

6. Delays and Service Interruptions

We are not responsible for delivery delays caused by events outside our control, including but not limited to:

  • Carrier delays
  • Weather events
  • Natural disasters
  • Public holidays
  • Incorrect or incomplete delivery information provided by the customer

7. Incorrect Address Details

Please ensure your delivery address is correct at checkout.

If an order is returned to us due to an incorrect or incomplete address:

  • You may be responsible for additional shipping costs
  • We are not liable for delays or losses resulting from incorrect details

8. Lost or Damaged Items in Transit

If your order is lost or arrives damaged:

  • Contact us as soon as possible
  • Provide your order number and supporting photos (if applicable)

We will work with the carrier to investigate and resolve the issue in accordance with our Returns and Refunds Policy and Australian Consumer Law.

9. Authority to Leave (ATL)

If you select or agree to “Authority to Leave”:

  • Delivery is made at your risk
  • We are not responsible for loss or theft after delivery is confirmed

10. Split Shipments

In some cases, orders may be shipped in multiple packages. You will be notified if this occurs.

11. Contact Us

If you have any questions about shipping, please contact us:

Angry Monkey
Website: www.angrymonkey.au